INTRODUCING SWIFTPAY PATIENT BALANCE RECOVERY
For most EMS agencies, patient balances are the weakest link in the revenue cycle—slow to collect, expensive to pursue, and often written off entirely. Traditional collections don’t even start until 90 days post-service, leaving agencies exposed to mounting bad debt and wasted resources.
SwiftPay changes that from Day One. Our team immediately scrubs accounts, discovers missed insurance, corrects demographics, and contacts facilities to fill in missing information. We engage patients early with a professional, first-party approach—phone calls, texts, emails, and statements—while absorbing all mailing costs.
The result? Faster cash flow, lower write-offs, and real insights into why balances go unpaid. Best of all, SwiftPay works on a contingency basis—we only get paid when you do.
SwiftPay isn’t just another collections agency. It’s a smarter, more strategic patient balance recovery program designed specifically for EMS.
How it Works
01. Scrub & Discover
We verify patient info, perform insurance discovery, and fill in missing demographics by contacting facilities directly.
02. Engage Patients
We reach out early—making phone calls, sending texts, emails, and patient statements—to maximize recovery and minimize bad debt.
03. Report & Improve
You get transparent reporting, account-level tracking, and feedback to identify upstream issues and improve future collections.
HOW WOULD YOU SPEND $100K IN FOUND MONEY?
Honestly, I would ask the employees what they want. They are the ones that do all the work and make the company successful ... Leadership is about taking care of your people.
Walt West, Firefighter Paramedic
ABOUT RVNU EMS
At RVNU EMS, we help ambulance providers protect and recover their revenue—whether it’s getting paid on underpaid claims, turning self-pay balances into cash, or preventing revenue loss before it happens. Our suite of services—Found Money, SwiftPay, Claims at Risk, and Day-One Billing—targets every stage of the revenue cycle.
Our impact speaks for itself. We’ve recovered millions in written-off claims, including balances over seven years old—far beyond typical recovery windows. Each year, we process billing for over 130,000 transports, combining scale with unmatched attention to detail.
Our model is simple: we only win when you do. We’re here to deliver clarity, results, and peace of mind—because EMS providers deserve to get paid for the lifesaving care they provide.
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