Found Money – Underpayment Recovery for EMS
Recover insurance revenue you already wrote off.
RVNU EMS helps U.S. ambulance providers recover insurance underpayments on closed, written-off claims — revenue most billing systems and workflows leave behind.
We focus on claims that were:
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Paid incorrectly
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Short-paid
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Denied after standard appeals
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Written off as uncollectible
Without changing your billing system.
Without billing patients.
Without disrupting current operations.
What “Found Money” Means
Found Money is revenue that was never actually uncollectible — it was simply never pursued far enough.
Traditional EMS billing workflows stop when:
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Standard appeals are exhausted
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Denials age out
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Write-offs are posted
RVNU specializes in what happens after that point.
We identify underpaid claims, analyze payer behavior, and pursue recovery paths that billing vendors and in-house teams are typically not structured to handle.
What We Work On
RVNU focuses on insurance claims that meet one or more of the following criteria:
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Closed or written-off claims
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Non-par payments reduced to unreasonably low amounts, including unilateral reductions applied through third-party repricing methodologies
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Partial payments inconsistent with contract or coverage
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Denials following standard billing appeals
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Claims abandoned due to time, staffing, or system limits
If a claim has already passed through billing and appeals, that’s often where our work begins.
How RVNU Is Different From Billing
Found Money is not billing, and it is not a replacement for billing.
Billing is designed to process volume efficiently.
Found Money is designed to pursue exceptions.
Key differences:
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We work on claims billing workflows have already closed
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We are not constrained by standard billing system stop points
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We analyze payer behavior across claim sets, not claim-by-claim only
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We operate alongside existing billing teams and vendors
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Experience addressing non-par and repriced claims paid at amounts disconnected from reasonable reimbursement
Many of our engagements begin while billing remains unchanged.
How the Process Works
1. Benchmarking Review (Free)
We review a sample of your historical claims to identify:
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Underpayment patterns
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Payers with repeat issues
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Revenue recovery potential
This step determines whether Found Money makes sense for your agency.
2. Recovery Engagement (If Appropriate)
If meaningful opportunity exists, RVNU pursues recovery on eligible claims through payer-specific strategies.
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No system changes required
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No patient billing
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No disruption to ongoing billing operations
3. Reporting & Visibility
You receive clear reporting on:
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Claims reviewed
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Amounts recovered
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Payer behavior insights
This data often informs future billing and contracting decisions as well.
Who Found Money Is a Fit For
Found Money is typically a fit for:
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Private EMS agencies with meaningful call volume
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Organizations generating $2M+ in annual revenue
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Agencies that suspect underpayments but lack time or tools to pursue them
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Leadership teams that want recovery without replacing billing
If you are unsure whether Found Money or another approach is the right starting point, benchmarking answers that quickly.
What Found Money Is Not
To avoid confusion:
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Found Money is not patient collections
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Found Money is not a billing replacement
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Found Money is not contingent on switching vendors
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Found Money does not interfere with current billing workflows
It is a focused recovery effort designed to surface revenue others leave behind.
Real-World Example
A private EMS agency engaged RVNU EMS after years of accepting commercial insurance underpayments as final. Through a focused review of closed claims, RVNU identified systemic underpayment patterns and recovered previously written-off revenue — while also correcting how new claims were paid going forward.
Start With a Benchmarking Review
The fastest way to determine if Found Money applies to your agency is a benchmarking review.
There is no obligation, and we will be upfront if recovery is not the right solution.
Already working with a billing vendor?
Found Money is often deployed alongside existing billing teams.
