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​Found Money – Underpayment Recovery for EMS

Recover insurance revenue you already wrote off.

RVNU EMS helps U.S. ambulance providers recover insurance underpayments on closed, written-off claims — revenue most billing systems and workflows leave behind.

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We focus on claims that were:

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  • Paid incorrectly

  • Short-paid

  • Denied after standard appeals

  • Written off as uncollectible

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Without changing your billing system.
Without billing patients.
Without disrupting current operations.

What “Found Money” Means

Found Money is revenue that was never actually uncollectible — it was simply never pursued far enough.

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Traditional EMS billing workflows stop when:

  • Standard appeals are exhausted

  • Denials age out

  • Write-offs are posted

RVNU specializes in what happens after that point.

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We identify underpaid claims, analyze payer behavior, and pursue recovery paths that billing vendors and in-house teams are typically not structured to handle.

What We Work On

RVNU focuses on insurance claims that meet one or more of the following criteria:

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  • Closed or written-off claims

  • Non-par payments reduced to unreasonably low amounts, including unilateral reductions applied through third-party repricing methodologies​

  • Partial payments inconsistent with contract or coverage

  • Denials following standard billing appeals

  • Claims abandoned due to time, staffing, or system limits

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If a claim has already passed through billing and appeals, that’s often where our work begins.

How RVNU Is Different From Billing

Found Money is not billing, and it is not a replacement for billing.

Billing is designed to process volume efficiently.
Found Money is designed to pursue exceptions.

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Key differences:

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  • We work on claims billing workflows have already closed

  • We are not constrained by standard billing system stop points

  • We analyze payer behavior across claim sets, not claim-by-claim only

  • We operate alongside existing billing teams and vendors

  • Experience addressing non-par and repriced claims paid at amounts disconnected from reasonable reimbursement

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Many of our engagements begin while billing remains unchanged.

How the Process Works

1. Benchmarking Review (Free)

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We review a sample of your historical claims to identify:

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  • Underpayment patterns

  • Payers with repeat issues

  • Revenue recovery potential

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This step determines whether Found Money makes sense for your agency.

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2. Recovery Engagement (If Appropriate)

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If meaningful opportunity exists, RVNU pursues recovery on eligible claims through payer-specific strategies.

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  • No system changes required

  • No patient billing

  • No disruption to ongoing billing operations
     

3. Reporting & Visibility

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You receive clear reporting on:

  • Claims reviewed

  • Amounts recovered

  • Payer behavior insights

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This data often informs future billing and contracting decisions as well.

Who Found Money Is a Fit For

Found Money is typically a fit for:

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  • Private EMS agencies with meaningful call volume

  • Organizations generating $2M+ in annual revenue

  • Agencies that suspect underpayments but lack time or tools to pursue them

  • Leadership teams that want recovery without replacing billing

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If you are unsure whether Found Money or another approach is the right starting point, benchmarking answers that quickly.

What Found Money Is Not

To avoid confusion:

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  • Found Money is not patient collections

  • Found Money is not a billing replacement

  • Found Money is not contingent on switching vendors

  • Found Money does not interfere with current billing workflows
     

It is a focused recovery effort designed to surface revenue others leave behind.

Real-World Example

A private EMS agency engaged RVNU EMS after years of accepting commercial insurance underpayments as final. Through a focused review of closed claims, RVNU identified systemic underpayment patterns and recovered previously written-off revenue — while also correcting how new claims were paid going forward.

Start With a Benchmarking Review

The fastest way to determine if Found Money applies to your agency is a benchmarking review.

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There is no obligation, and we will be upfront if recovery is not the right solution.

Already working with a billing vendor?

Found Money is often deployed alongside existing billing teams.

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