Privacy Policy & SMS Terms of Service

Effective Date: March 11, 2025
Last Updated: March 11, 2025

RVNU EMS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, including our website, SMS communications, and other platforms.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide: When you contact us, request information, or use our services, we may collect your name, phone number, email address, billing details, and other relevant data.
Automatically Collected Information: When you visit our website or interact with our SMS communications, we may collect device and usage data, including IP addresses, browser types, and interaction logs.
Third-Party Sources: We may obtain additional information from partners, service providers, or publicly available sources.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, maintain, and improve our services.
To communicate with you regarding services, billing, or promotional offers.
To comply with legal obligations and protect our business from fraud or abuse.
To enhance user experience through analytics and service improvements.

3. SMS Terms of Service

Consent to Receive Messages

By providing your phone number, you agree to receive SMS messages from RVNU EMS regarding our services, billing, and promotional offers. Message frequency varies based on interactions.

Opting Out

You can opt out at any time by replying "STOP" to any message. After opting out, you will no longer receive SMS communications from us. If you wish to re-subscribe, you can contact us.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. RVNU EMS is not responsible for any messaging or data charges incurred.

Help & Support

For assistance, reply "HELP" to any SMS message or contact us at isaac@rvnuems.com or 516-331-1837.

Carriers & Delivery

Delivery of SMS messages is subject to the terms and conditions of your mobile carrier. We are not responsible for delayed or undelivered messages.

User Responsibilities

By using our SMS services, you confirm that you:

Are the account holder or have permission to receive messages at the provided number.
Will not use our SMS service for unlawful purposes.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data with:

Service Providers: Third parties who assist us with operations, such as payment processing and customer support.
Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or legal proceedings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You may request access to or deletion of your personal data by contacting us.
You can opt out of marketing communications by following the provided instructions.
You may update or correct your personal information at any time.

7. Third-Party Links

Our website and communications may contain links to third-party services. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

9. Contact Us

For questions or concerns regarding this Privacy Policy and SMS Terms of Service, please contact us at:

RVNU EMS
📧 Email: isaac@rvnuems.com
📞 Phone: 516-331-1837